TERMS AND CONDITIONS

By using any part of the service, you agree to the following terms and conditions.
  • These terms and conditions are the terms on which our website Crypto Mango including mobile web, mobile applications and gaming services (collectively the ‟Service”) is made available to you. Please read these terms and conditions carefully before using the Service. These terms and conditions were last updated on 10th September 2019. We may change these terms and conditions for commercial, regulatory compliance or customer service reasons. Where we intend to make a material change to these terms and conditions, we will notify you of such change by email or via a pop up banner.
1. THE TERMS AND LICENCE DETAILS

1.1 By using the Service, you agree to be bound by:

  1. these terms and conditions;
  2. the Privacy Policy;
  3. any additional Sports Betting Rules, Casino Rules and/or
  4. rules about promotions, bonuses and special offers which may apply from time to time.

The above terms constitute the entire agreement between the parties and supersede all previous agreements. If you do not wish to be bound by the above terms you should immediately stop using the Service.

1.2 The Service is owned and operated by CryptoMango (hereinafter the ‟Company” or ‟we”), for the purpose of operating cryptocurrency sports betting, casino games and bingo.

2. OPENING AND MAINTAINING AN ACCOUNT

Registration

2.1 In order to use the Service you are required to complete the player registration process and must open an account with us. You must provide us with accurate information in relation to your account. It is your responsibility to inform us of any changes to your account information which may impact the use of your account (e.g. a change of address or new bank card details).

2.2 You are responsible for the security and confidentiality of your account. In particular, you agree to keep your password strictly confidential and you are responsible for any misuse of your password. You must not allow any other person to access your account to use the Service. If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorised by you.

2.3 Any bets placed via your account must be for your own benefit and not for the benefit of any third party. Provided that we have been correctly supplied with the account information requested, we are entitled to assume that payments and any bets are made by you.

2.4 You can only register one (1) account with us. If we identify that you have acted fraudulently or dishonestly in opening multiple or duplicate accounts, we reserve the right to suspend or withhold any winnings/funds that have accumulated on those accounts. We also reserve the right to close any and all accounts.

2.5 You are not permitted to register an account or use the Service if you are under 18 years of age. You will not be able to make a deposit or use the Service until we have verified that you are 18 years of age or over.

2.6 You are not eligible to open an account with the Company unless you do not reside within a country which restricts cryptocurrency and/or cryptocurrency gambling.

2.7 You may only use the Service for your own personal and private entertainment and not for any commercial or business purpose including bookmaking.

2.8 We reserve the right to refuse to open an account for any reason, including failure to meet our age or identity verification checks.

Deposit and withdrawal of fund

2.9 To bet or to play games for money using the Service, you need to deposit funds. You undertake that:

  1. all money that you deposit in your account is untainted with any illegality and, in particular, does not originate from any illegal activity or source;
  2. all payments made into your account are made by you, the account holder, otherwise the Company reserves the right to treat the deposit as invalid (and any winnings arising from such deposit as void); and
  3. all payments made into your account are authorised and you will not attempt to make any chargebacks, reversals or otherwise cancel any deposits into your account and where the Company incurs a loss as a result of this activity, you shall reimburse the Company in full on demand.

2.10 We have a number of controls and checks in place before any withdrawal request is processed by the Company. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. All withdrawal requests are therefore only processed after the expiry of a set period from the withdrawal request being made.

3. USE OF THE SERVICE

Casino Games

3.5 If you require help in relation to the rules for a particular game, please use the dedicated ‘Help’ or ‘Info’ button in the top right-hand corner of the game window, and you will be taken to a dedicated page which details the rules and mechanics of that game.

3.6 To ensure a secure and fair playing environment, automatic playing of games by software (including, but not limited to, so called "bots", Trojans, worms, logic-bots, auto-folders, AI-software and any software used for opponent-profiling and automatic betting) or the use of any other technical means to manipulate the outcome of the games or your/another player's account and/or data is not permitted. This will include, but is not limited to, using programmes to make decisions or take actions on yours or other players’ behalf and any form of hacking. Use of such programmes, behaviour or activity may (without affecting our other rights and remedies) result in closure of your account and other associated player account(s), and the cancellation of any winnings/funds that have accumulated on those accounts.

Errors and Omissions

3.7 Where problems occur in the software and/or hardware we use to provide the Service, we shall take all reasonable steps remedy the problem as soon as practicable. Where such problems cause a game to be interrupted in circumstances where it cannot be restarted from exactly the same position without any detriment to you, we will reinstate the balance on your account to the position existing following completion of the last recorded bet or use of games noted on our game server immediately prior to the occurrence of the problem, or take any other measure to ensure that you are not adversely affected by the error.

3.8 We will not be responsible for any delays, errors or losses due to failure, breakdown, interruption or malfunction of computer hardware and/or software or internet or other communications media or connection for any reason which is outside of our control. We will use reasonable endeavours to overcome any such event or occurrence so far as possible and reserve the right to cancel any bet arising as a result of any such event or occurrence.

3.9 A number of circumstances may arise where a bet is accepted, or a payment is made, by the Company in error, including, but not limited to where the Company makes an error. You must inform us as soon as reasonably practicable should you become aware of any error.

3.10 The Company shall use reasonable endeavours to detect any errors and inform you of them as soon as reasonably practicable. In respect of any error, we will:

  1. in the first instance, declare the bet void and return the bet into your account;
  2. secondly, correct the error made on a bet placed and re-settle the same at the correct price or terms which were available or should have been available at the time that the bet was placed, and the bet will be deemed to have taken place on the terms which were available for that bet immediately before the error occurred; and/or
  3. any monies which were credited by the Company into your account, or paid to you as a result of an error shall be held by you on trust for the Company and shall be refunded to the Company when a demand for payment is made and where you have funds in your account, the Company may retain such funds.

4. RESPONSIBLE GAMBLING

4.1 As part of our commitment to responsible gambling, we offer a deposit limit, bet limit, time out and self-exclusion facility to each player whereby you can set a limit on the amount that you deposit and spend and/or block access to your account for a specified or indefinite time. You can set these limits by going to ‟My Account” or by contacting our customer services team by emailing Crypto Mango Support

4.2 Requests to increase deposit or bet limits or to re-open your account will take effect only after a cooling-off period of a minimum of twenty-four (24) hours from receipt of the request has elapsed. Responsible Gambling Policy.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 All website design, text, logos, graphics, music, sound, photographs, video, software compilations, underlying source code, software and all material contained forming any part of the Service are subject to copyright and other proprietary rights which are either owned by the Company or used by the Company under licence from third party rights owners.

5.2 Under no circumstances shall the use of the Service grant the player any interest in any intellectual property rights owned by the Company or any third party. You must not copy, store, publish, rent, licence, sell, distribute, alter, add to, delete, remove or tamper with the Service, any part of it including any intellectual property rights affixed to the website or mobile applications and/or any software made available for download without the Company’s prior written consent.

6. LIMITATION OF LIABILITY

6.1 Nothing in these terms and conditions excludes the liability of either party for:

  1. death or personal injury caused by a party’s negligence;
  2. fraud (including fraudulent misrepresentation); or
  3. statutory rights.

6.2 You have certain statutory rights including, without limitation, that the Service will be provided with reasonable skill and care. Nothing in these terms and conditions is intended to affect these legal rights or other rights to which you may also be entitled.

6.3 Subject to section 6.1 and 6.2, the Company is not responsible for:

  1. losses not caused by its breach of these terms and conditions;
  2. indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by the Company;
  3. business losses, and/or losses to non-consumers;
  4. losses caused by the equipment and devices the player uses to access the Service; and
  5. failure to meet any of the obligations under these terms and conditions where such failure is due to events beyond the Company’s reasonable control which prevent us from providing the Service or fulfilling our obligations under these terms and conditions including, but not limited to, fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

6.4 Subject to section 6.1 and 6.2, the Company’s maximum liability arising out of your use of the Service (or any part of it), whether such liability arises under breach of contract, tort (including negligence) or otherwise will be limited to:

  1. where the Company’s liability relates to a bet, the amount of the bet placed by the player in respect of which the Company’s liability has arisen and any winnings resulting from that bet; and
  2. in respect of any other liability of the Company, the sum of ten thousand pounds Sterling (GB £10,000).

7. PRIVACY

7.1 Please read our carefully which contains important information about the use of your personal data and other information regarding your privacy.